PRIVACY POLICY
Effective Date: January 1, 2026
1. Introduction
Flowchem ("Flowchem," "we," "our," or "us") is committed to protecting your privacy and safeguarding the personal information you provide through our website.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, submit inquiries, request quotations, or otherwise interact with us online.
Contact Information
Flowchem
20333 Blinka Rd
Waller, TX 77484
United
States
Phone: +1.936.372.5347
Email: sales@flowchem-dra.com
2. Information We Collect
We may collect the following categories of information:
Information You Provide
- Name
- Company name
- Job title
- Email address
- Telephone number
- Mailing address
- Product inquiries
- Request-for-quotation information
- Any information submitted through forms, email, or customer support communications
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Referring websites
- Date and time of access
- Website usage data
Cookies and Similar Technologies
We may use cookies and similar technologies to:
- Improve website performance
- Analyze website traffic
- Remember user preferences
- Enhance user experience
You may disable cookies through your browser settings; however, some website features may not function properly.
3. How We Use Information
We may use collected information to:
- Respond to inquiries
- Provide quotations and product information
- Process business requests
- Communicate with customers and prospective customers
- Improve website functionality
- Analyze website usage
- Maintain security and prevent fraud
- Comply with legal obligations
- Market our products and services where permitted by law
4. Disclosure of Information
We do not sell personal information.
We may share information with:
- Service providers assisting with website hosting, analytics, email, or business operations
- Professional advisors
- Government authorities when required by law
- Successors in connection with a merger, acquisition, or business transfer
5. Data Retention
We retain personal information only as long as necessary for:
- Business purposes
- Customer service
- Legal and regulatory compliance
- Record-keeping obligations
6. International Data Transfers
Information collected through our website may be transferred, stored, or processed in the United States or other jurisdictions where our service providers operate.
By using our website, you consent to such transfers where permitted by applicable law.
7. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or storage system can be guaranteed to be completely secure.
8. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Withdraw consent where applicable
- Request information about our handling of your data
To exercise these rights, contact:
sales@flowchem-dra.com
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Children's Privacy
Our website is intended for business and professional use and is not directed toward individuals under the age of 18.
We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated Effective Date.
12. Contact Us
If you have questions regarding this Privacy Policy, contact:
Flowchem
Email: sales@flowchem-dra.com
Phone:
+1.936.372.5347
20333 Blinka Rd
Waller, TX 77484
United States
